Barry Island Brewers Fayre

1. A Saturday evening with a family of 6. The service to order at the bar was quick and staff where friendly.

   Although it was busy, 40 minutes from order to service was somewhat unusual for this restaurant as normally they are quick for service.

   The food was warm, pleasant and the staff were very friendly.

2. Had a really lovely time here recently while meeting up with a friend for dinner. Great staff and really helpful and friendly.
   The food was delicious! Hot and tasty and exactly what we wanted. A nice cosy place to relax over dinner and drinks.

3. Vegan menu could have been better, very few options. But the burger I had was fairly good, but there are vegan items on the menu that are not marked as vegan.

   Atmosphere is what you make it.

   Wheelchair accessibility to the table was good, booked ahead, lots of space to manoeuvre.
   Disabled loo could have been a lot better, no issues with toilet
   Hand wash sink was tiny, didn’t like the hand soap, was slimy.
   Hand dryer was difficult to use from a sitting position, constantly cutting out. All form and little substance.
   Door couldn’t lock.
   And the red emergency cord was in the corner, thankfully I didn’t need it as I would have had to reach around the toilet if I had fallen.

4. As a new local to Barry, I went here for the first time today and it was nice weather (but a little windy down the water front) so decided to sit outside. There was a slight instance with the parasol so I went inside to let a staff member know. He apologised and said he would tell the manager. Moments later we were approached by the lovely manager Josh, to double check everything was okay which was wholly appreciated, even though everything was fine. But due to the slight inconvenience he offer a gesture of goodwill which I accepted. I have worked within the hospitality industry myself, and found his manner and approach really pro-active, really friendly and super caring given I have my baby with me and cannot thank him enough! He is a fantastic asset to the team and has certainly secured our future custom!! All other staff members we encountered were also very friendly, so would highly recommend a visit here. I will be back to try the food in the near future for sure given the wonderful customer service which can be hard to find these days!! A well oiled machine indeed! Thank you again Josh and team!!! 🙂

5. Earlier this year it would have been a 5 star review but what decline.2 months ago we had pre booked a family of 6 for a lunch at 1330 hours only to be told on arrival the kitchen closes in 10 minutes ..no apology.
   Tonight why wife and arrived at 1930 to be greeted by the kitchen closed I only have one chef..again no apology.Complete lack of customer focus….so no more visits!!

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