Caffè Nero

1. Friendly staff, always served quickly, food and drink always good.

   Stayed in today with a flat white and some kind of chocolate pie which was too nice. Enjoyed the coffee as usual or I wouldn’t return for more.

   Plenty of seats, all clean and tidy, no cups or plates left around, good stuff.

2. Ran out of oat milk, so wasn’t able to purchase my drink. Refused to serve my mum in a proper cup because they were closing in 40 mins. She hates drinking from cardboard especially after paying £4 for a coffee. The staff were completely inflexible Despite me pleading with them to serve it in a proper cup for her, the staff refused. Ruined our experience. Staff were rude and inflexible.

3. Visited today and staff were super friendly. Very fast and on it with the job. Only issue I had was syrup wasn’t added to my drink but I didn’t realise till later and as I got takeaway I couldn’t request it to be added. Other than that the service was 10/10

4. Male staff is extremely rude acts as if he doesnt want to be there get another job made me walk out because i was waiting for soo long no one was infront off me for 4 minutes straight did not look back at me once

5. Coffee was okay, kind of bland, tasted a bit burnt, machine is too hot or the coffee is getting ground too fine. Used two shots that were sitting on the machine since I walked in the cafe. They don’t clean the portafilter heads properly betweens shots meaning the coffee is probably not being extracted evenly with clumps of old coffee stuck in it each time. Staff friendly though.

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