Costa Coffee
22 High St, Hythe, Southampton SO45 6AH, United Kingdom
Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 7:00 AM – 5:30 PM
Sunday: 8:00 AM – 5:00 PM
#Costa #Coffee
Love this place. A great community hub. But lacking staff to provide quality service. The staff there are good and efficient and do their best during busy periods
It was a cold november day and I foolishly thought pampering my wife and myself with a festive Black Forest + cream hot chocolate so went into this place and order it with plant based ‘oat’ milk. What I got its two paper cup. I asked about the cream suspecting its not there. Oh I was right no cream in it, after ask cream, the quite moody barista girl simple solution was drain out some hot chocolate from the cups and put some cream in it and closed the lid. Nice. No spoon, no napkins nothing. I had to ask two spoons as well. Even the hot chocolate was watery and doesn’t taste like the Black Forest, also doubted its oat milk based so I didn’t drink it, let the flies have it. £8.90 well spent, thank you Costa. My advice avoid this place.
I’ve been a customer of Costa Hythe since it first opened and I’m pleased to say that whenever I see Ellen is working I’m always happy. She is friendly yet efficient. She has been there from the start and is a real asset to the place.
Disappointed to have used the Too Good To Go app 24hrs ago, prepaying for food at Costa Coffee Hythe, then driving, parking and walking here today, to find they decided to cancel my prepaid order an hour ago. So, no food available. Nothing else even offered as a gesture of goodwill.
Added edit: To add insult to injury, I was pretty surprised to be standing outside Mamma Mia’s half an hour later to see the same 2 staff members waltz past me with their own Costa bag of goodies. It looked like they did have my order available after all, but made an executive decision to keep it for themselves instead. Not a good look…
Usual Costa products and seating. Looks bigger on the inside than it does on the outside. Step access from street but there is a ramp available for wheelchair. Opens on Sundays when other cafés in Hythe are closed. Good toilet for disabled.