Kake Temptations

1. Went here today (24/10/24 @ approx 4pm) with my family 4 children and my husband and I. The place was quiet, went to the counter and asked staff about the selection of cakes, cookies, brownies etc they had available and what they would recommend.

   (Alot of reviews/comments said the staff didn’t really advise on what’s what etc….. just ask, seriously the staff are so helpful and customer service is on point, I work in customer service)

   Damanpreet was AMAZING, Service with a smile and passion. She really helped us and advised what was the ‘best sellers’ were.

   In total we ordered 4 slices of cake and a cookie and X2 small Americano’s –

   1) Cookie dough cake slice
   2) Malteasers
   3) S’mores
   4) Ultimate Bruce Cake
   5) Kanafe Pistachio Cookie.

   Really wonderful time and delicious cakes. We couldn’t finish them all so we had them packed.

   We caught the manager as we were leaving, wonderful person and fantastic working ethic, definitely takes pride in her products and her staff.

   Thanks for being awesome guys.

   Catch you soon guys 🥰 🥰 🥰

   Oh!! My husband and I are coffee junkies, the Americano here is delicious!!

   Coffee & Cake…… 🤤 🤤 🤤 🤤

2. Very good cakes and treats. Staff is really cool. However, it would be really nice if there was a daily menu for each store on social media or maybe a chalkboard at each store so everyone knows what all the specials and limited edition items are, and what exactly is available. Thank you.

3. The Terry’s chocolate orange cake was delicious, so airy, moist, not fudgey which I wanted and has little chocolate bits in it.

   Service was quick, staff knew what they were doing, reasonable pricing.

   Can’t wait to try every cake 🤤

4. It was my first time at Kake temptations and I was really looking forward to it as I’ve been following their Instagram page for some time now. I must say I was disappointed. The customer service was horrible, super cold and felt like the transaction was waiting to be made. I mentioned it was my first time in a super exciting tone but nothing was explained about what cakes were their most popular or what they recommend. When I asked about the deal of buy one get one free, they pointed to a bunch of slices, prepackaged and when asked how old they were, they were bothered by this question and corrected me to mentioned they were bakes the night before and it was too Many cakes bakes so they had to sell the slices. Overall, I expected much more. The ambiance wasn’t as exciting and cozy as I thought it would be and the overall experience was cold and transaction like. Also, the chocolate syrup was completely drenched in the cake and I was instructed to heat it at home, which I mentioned I don’t own a microwave. I would have preferred having the chocolate syrup in a separate container and I spread it on my own at home as I came home to a completely drenched soggy cake! My husband and I couldn’t even eat it anymore by the time we came home. Almost 9 pounds down the drain and a poor experience indeed. Definitely don’t what you see on social media!

5. Have been to Kake Temptations several times. A large variety of cakes to choose from. The cake flavours vary and are made fresh in-house daily. The cake was fluffy and moist, and the slices were very generous and definitely worth the price. Specifically, I came to Leicester to visit this cafe initially. The staff ate polite and the customer service is excellent. The cakes did not disappoint. Would recommend if you like cake and have a sweet tooth. We need a branch in Birmingham!

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