Korean Grill

1. i would give this restaurant 10 stars! ⭐️ the ingredients are well-made, clean and delicious especially sauce and side dishes. 🥩🍖The environment of the restaurant is also great and welcoming. The waiters are friendly and very polite. We also Scottish milk ice cream flavored for free and really enjoy it. 🍨 I would recommend this to everyone who loves beef and korean food! I’ll definitely go to this restaurant again 🙆🏻‍♀️🩷🩷

2. Make sure you have a reservation because this place is absolutely worth it! I came all the way from Southampton just for dinner here, and I can confidently say that the experience was worth the extra train fare. Everything about this restaurant is super great—from the food to the service. I was particularly impressed by the attention to detail, especially with the soju and sake being served in specific, beautifully crafted cups. It added a nice touch to the overall dining experience. Highly recommend!

3. It is with an absolute regret to give Korean Grill only a star but tonight was supposed to be a lovely dinner partly for my birthday and eating dinner with my two nieces before Summer holiday finishes, there were too
   many faults, negativities and need such huge improvements.

   We given the waitress our order at 6:10pm, around 6:45pm waitress told us to put the grill on as the food is arriving in 5 minutes but food didn’t arrive until 7pm.
   Unfortunately it was a very long wait & we were starving !!! Not sure why it took 50 minutes for raw marinated dishes to come out and side dishes.

   We noticed there were only 3 ssamjang dishes, instead 5 (as there were 5 of us eating). We got the waitress attention & she replied you only get 3 ssamjang dishes as you ordered 3 plates of meat ( We were very very confused as we came only couple months & 4 of us had ssamjang dish each) as well from many of our previous visits (As there were 5 of us, we had to share the 3 small ssamjang dishes which meant we asked for top up couple times)

   We had a mix up of the quantities of stew (for some odd reason there were 4 stews ordered instead the usual 1 we always order, we even looked at the order form & even noticed the way 4 was not how my sister writes it) but anyway we had no choice but to accept the order and we told the waitress if it’s ok to have it bagged up & takeaway, Unfortunately the waitress won’t leave it in the kitchen knowing the table had no room whatsoever at all and insisted it has to be left on our table which was rather frustrating as it was crammed as it is and made sense to leave it in the kitchen

   By 7:45pm, the waitress asked us if we finished eating (in which we said we are still eating) & there were just a small plate of cooked meat leftover which my sister & I were going to tucked into. She then said it’s almost 8pm you got to eat up and pay the bill (WOW WOW)!!! She took my plate & chopstick so I didn’t get the chance to eat the remaining at all.

   When it came to paying the bill, my sister gave a good constructive feedback & told the waitress that the food arrived 50 minutes after ordering. We had so much food and were still eating but you only gave us 45 minutes to eat our food and rushing us to pay knowing we were still eating. She apologised but I don’t think she really understood it (I/we are aware the grill is only 2 hours slot, but with the food arriving 50 minutes later & had only 45 minutes to eat before told to pay & leave is unacceptable, unfair and pretty shocking especially there were several tables available at that point)

   They bagged the 3 stew in 1 bag. I decided to take 1 stew out of the 3, so my sister went up to ask for a bag from the waitress & she said sorry we don’t have any bags left. So my sister then went to the other waitress asked for a bag in which she grabbed one for my sister ( and there were plenty of bags therefore not sure why she lied)???

   We been to Korean Grill numerous times thoroughout the years, always enjoyed the delicious and tasty food but it is with regret that we won’t come back ever again after tonight visit.

   Service is absolutely shocking, no common sense whatsoever. Staffs just need to be retrained with better customer service, using their initiative. The restaurant is very very filthy, needs a good dusting, deep clean on skirting boards and as well the toilets. Such a shame as we always loved the food here but the service and restaurant itself is such a big let down

4. The BBQ restaurant is great! The steak, pork belly, and marinated beef are delicious. Additionally, the soybean paste stew and Korean fried chicken are also very good. The restaurant is located right in the city center, which is very convenient, and it’s about a 20-minute walk to the beach. It’s a very cost-effective Korean restaurant.

5. My 3rd time here and the food and service didn’t disappoint.
   It’s my go-to Korean grill, and we were given complimentary ice cream after our meal.
   We had pork belly,steak,prawns,beef bulgogi,egg rice,noodles, etc.
   All was delicious and fresh.
   I highly recommend it when in Bournemouth

Comments are closed.