Nando’s Merthyr Tydfil

1. Missed feelings…

   We visited the Merthyr branch yesterday and the customer service was soooo welcoming, the lovely young lady with red hair provided such a fantastic service, she’s a credit to Nando’s! Honestly the best customer service we’d received for sometime.

   However tonight we ordered a delivery from Merthyr via DELIVEROO, which was incredibly disappointing, the portion sizes were shocking, it would’ve been fine if I was a hamster, but crikey… two fork full worth of chips.. not good! originally without the discount code I used it would’ve cost nearly £40 for two meals…I’ve been left feeling hungry, and disappointed… sad times.

2. Good atmosphere but waited 60mins for food with everybody who arrived after us eating before us. After complaining our food appeared and looked like it had been sat under the heat lamp for 45mins and the chips looked like they had been sabotaged for our complaint with 99% peri salt and 1% potato

3. Fresh chicken and the flavour of the chicken wrap was lovely. Service was friendly. Marked down one star as the macho peas were a bit under cooked and the chips needed a bit more cooking time. Other than that a nice lunch, quick and friendly service.

   Location is great for a cinema/bowling afternoon as it’s right in the middle of the VUE cinema and bowling complex.

4. the food was rotten I ordered corn and the ends was decaying. the quality is surely something nandos pride themselves on especially at the premium rates they charge. spoken to branch awaiting resolution deliveroo didn’t want to help. quick taking money but not resolving issues when they arrise.

5. We had a delightful experience at Nando’s with our 8-month-old daughter! The staff was welcoming and accommodating, making our visit enjoyable. As an Indian family, we thoroughly enjoyed the delicious and flavorful spicy food. The ambiance was lively, and the service was prompt. Highly recommended for families who enjoy a bit of spice in their meals!

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