Pizzarama Omagh

1. Best pizza ever,taste is just melt when you eat so light good base.Staff super star

2. Do not recommend, there are better pizza places in Omagh with more professional service. My mum ordered 3 pizzas for delivery, as she was not well and my dad had come in from work 12 hours straight. After one hour of waiting for delivery two of the pizzas were badly burnt. Not a little but the hole entire crust round the 2 pizzas. Again they weren’t burnt around the edge but nearly 1inch deep was burnt black. My mum phoned for 2 replacement pizzas but was met by hostile and sarcastic staff. After challenging my mum they stated the delivery driver would have to come out to collect the pizzas, they would consider at Pizzarama if replacement pizzas could be issued. When asking if the replacements could come out with the driver when they were collecting, this was declined by Pizzarama staff. This would have resulted in over an another hour waiting time. When asking for a refund, to order somewhere else again this was refused without someone coming to collect the pizzas for them to review back at the establishment. The staff were very ignorant by talk about my mum to other staff loudly whilst she was still on the phone. My mum asked why the burnt pizzas were put out for delivery in there state and my mum was met by challenge again by the staff. My mum told them to forget it and they would cut of the burnt pizza to eat what was left. This is unacceptable, when ordering pizza you expect the food to be fully eatable.

   No-one should ever experience this. For a family run business I am disgusted this is how my family were treated. Pizzarama management need to look into their pizza cooking standards and what they think is acceptable cooking and their staff conduct as they need to work on their custom service skills which they are clearly lacking. It is understandable their are policies in place but there was no need for the way my mum was spoken to or treated.
   Unfortunately I don’t seem to be able to upload photos which is a real shame!!

3. Visited a couple of Friday nights ago, was an absolute disaster.

   Far too many people being served and staff were completely overwhelmed.

   We ordered four pizzas, two medium two small for our children. 35 minutes later the first pizza arrived followed by one at a time until they were all on the table.

   The daughters small pizza was so badly burnt that she only ate the topping. My pizza was terrible, I lifted a slice and a curdled mess slid straight off into a heap. The BBQ sauce was watery.

   I asked a waitress to return the pizza and I got laughed at as they thought I was joking. I found this highly unprofessional considering the lengthy wait.

   Then another pizza arrived that we hadn’t ordered, we politely informed them it wasn’t ours. It just cemented the fact they were badly organised and overwhelmed.

   Final insult was at the till to be presented with a bill for £55, which when the itemised receipt was produced, it was apparent that there was food on our bill that wasn’t ours. In credit to the manager the bill was sorted out with a small wait.

   All in all we won’t be back, which is a shame as we have had several meals inside and takeaway on many occasions but this has really tarnished our view of Pizzarama.

4. For over 20 years, my family and I have traveled more than 45 minutes to savor the irresistible pizzas from Pizzarama. We’ve sampled pizzas across the States, Italy, and all over the UK, but none compare to the mouthwatering taste of Pizzarama’s. It’s a wonderfully run family business with incredibly accommodating staff. I simply can’t find a fault with this place. 10/10

5. Tasty pizza, but why does it now have to be black in parts?

Comments are closed.