Starbucks Coffee

1. I visited another disappointing Starbucks.
   I watched how they made drinks for around 7-10 minutes (because they missed my order). I was very suspicious that the barista followed and stuck to the proper recipe.

2. Staff is nice enough, but the place has really gone downhill since the refurbishment. The queuing system is confusing and I don’t like how everyone is now corralled into one big (noisy) room upstairs. It was much nicer with downstairs seating.

3. Great shop updated for coffee. Very modern

4. Been here a few times and it’s very popular with university students and school children. I usually find the the place is understaffed and the service can be slow for the overworked and harassed staff. Other than that, it’s the usual Starbucks. Good coffee, Matcha, cakes and desserts. There’s plenty of seats as there’s seatings on 2 floors.

   Location wise, it’s right next to Hillhead underground station, roughly the middle of the busy busy Byres Road

5. Used to be my This used to be a coffee shop I frequented near my university, but the operation and management of the Starbucks brand are undoubtedly shocking and disappointing. At a busy subway exit, a coffee shop had only two employees during the busy Sunday period. The takeaway orders overwhelmed the counter, and I stood in front of it for twenty minutes for an iced Americano that could have been made in two minutes. I will deliberately avoid Starbucks next time thinking about a cup of coffee. Their operating and management level and the extent of employee exploitation are undoubtedly shameful.

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