SUBWAY
549 Penn St, Reading, PA 19601, United States
Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 9:00 AM – 8:00 PM
#SUBWAY
If I could have given a review without a star I would. They have a saying, fool me once shame on you, fool me twice shame on me. My very first time going into this location I received horrible customer service and was spoken to crazy. So fast forward 2 years and nothing has changed. So two days ago I was on the strip and decided that I needed to get something to drink quick but as I was entering into the location, I realized I needed to use the bathroom and it was urgent. I told both the employees that I needed to use the bathroom and when I came out I was going to purchase a drink. I was being told that I needed to purchase a sandwich to use the bathroom. I was not hungry, I was thirsty. Needless to say I was not able to use the bathroom and I walked out disgusted and in disbelief. They will never get my money even if it was the last place on Earth to eat I’d rather starve.
I have been going to this subway for about 18 years and these last 1-2 years has been the best it’s ever been ! The food is fresh and tasty , the place is clean ASF and the customer service is amazing! Better than Wyo and 5th St I must say !
Today, my disabled son needed to use the restroom while I made my purchase. The employee Andy refused to let my son use the bathroom. Then he commenced verbally abuse us using racial slurs. I ended up canceling my order and going next door to have my child use the bathroom. This is unacceptable
I like it here but it depends who works because there’s people that works there with a big attitude
I recently started ordering our Subway sandwiches from this location. I have been impresssed with the quality of the service and the food. My wife says their bread is some of the best she has had in our thirty-five years of ordering Subway all over North America.
They make a good sandwich. The staff that I have met there are friendly and give you the sense that they appreciate your business. I can highly recommend this Subway location if you’re in the mood for a good sandwich.