Tesco Cafe

1. Nice dining facility within Tesco. Quantity of beans in English breakfast is a bit less but overall ok.

2. Went here today and, due to a lack of vegan options in the cafe, we brought some food into the cafe as well as ordering from the cafe itself (the food was also brought in the tesco the cafe was in). One of the staff members, let’s call her Clara came up to us and told us we could not eat the food. She kept intimidatingly staring at us from all over the cafe while we were waiting for our food. The person with dietary restrictions was therefore very hungry while refraining from eating and felt very uncomfortable. There was no signage warning us of cafe food only, so this person ate her food anyway. Clara proceeded to whisper into her managers ears until another of our company went up to confront them. Clara’s attitude was horrible, she was more concerned about breaking the rules then the actual manager was, who contributed very little (possibly because he knew it was not a big deal) to the conversation. Clara made a scene and raised her voice. She turned something small and would not effect her or the cafe at all into a huge deal. They offered us a refund and so we left to go to the brand new Greg’s downstairs, which did not at all mind that we brought in food from the tesco sushi place. Again, when we brought food into the morrisons cafe they did not care at all. The St Neots teco cafe is much nicer and the staff there are friendly and not intimidating or rude whatsoever.

3. Unfortunately very poor. Food came out at different times, probably a good 5 minutes for the final dish. Quality of food wasn’t great. Toasted sandwich wasn’t toasted.

4. The most incredible and friendly staff work at this place, The food is actually a much higher standard than what you would expect from a supermarket cafe, every time I go in there my food is amazing. However, there was on visit where I ordered the buttermilk chicken burger, it is usually amazing but the chicken was really tough horrible to chew. I asked for a new one but it was the same as the other one however this situation was dealt with by a very understanding, calm and patient member of staff 4*, Incredible coffee, atmosphere staff and food, loses one star due to the burger but it was taken care of thanks to the staff. INCREDIBLE JOB GUYS!

5. Dreadful service and before 1:00 pm ran out of children’s sandwiches !! When kids are on holiday !!! Waited for 20 minutes for our food then we were told we have to wait at least another 15 mins and apparently they hadn’t told to the staff at till at time of ordering that the service will be delayed ! And when asked for money back they charged us for tea that wasn’t consumed. Will I visit that cafe again ??? You can work it out !

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