The Cycle Hub

1. My husband(!) and I had our wedding lunch here 31st October 2024. What a delightful time we had! As we were catering for 30 people, we used outside caterers (can recommend Community Catering) and The Hub made sure there was enough space for them to set out food lovely. The bar selection was great for our needs and they even ensured there was a small cocktail menu available at our request (pina coladas are delicious!). Jill and Heather took care of our every need when arranging the event (and during) and I think were even more excited than me! They made the space absolutely beautiful for us. Many of our guests had not been before and were very impressed and will certainly be back again soon as customers. The other staff in attendance on the day were great too, happy, friendly and polite. It is a fabulous little hidden gem of a location which is perfect for a walk (or cycle!) along the Quayside or the Ouseburn, with beautiful views along the river Tyne with backdrop of the bridges.

   Although we were unable to use their food at our event, we have eaten here before and it has always been delicious. It is worth noting too that they use as many local suppliers and small business as possible which in my view is really worth celebrating. Keep an eye on their drinks menu as it changes with the season which is a lovely little touch too. On a cold day, you can still sit outside to enjoy the view too as they even have some blankets that you can borrow to keep the chill off.

   Thanks again, from the new Mr and Mrs Burnett.

2. I’ve been here previously for drinks which has been ok but recently went for food and it is an absolute ripoff. Paid £4.80 for a cheese savoury sandwich and had the smallest amount of cheese savoury! Why be stingy with the filling when charging customers a fiver? Should have gone to Greggs.

3. We ordered a cheese and chutney panini, and it took around 25 minutes to arrive. When it finally arrived it was absolutely disgusting and borderline inedible. We sent it back for a refund and the staff dealt with it well. Drinks were nice- but totally avoid the food.

4. Cafe is nice, but food is really simple and choice is very limited. Menu offers sandwiches and some cakes. Coffee is not from specialty roasters. I would not recommend to eat here, but it is nice to come and seat next to the river and maybe enjoy ice cream or so.

5. We went there after being at the victorian tunnel and whislt the food was lovely. The service was awful. We could not decide what we wanted and the guy was losing his rag over it. There were no drinks advertised so I panicked and asked for a fentimans as I saw a bottle on the wall.

   We sat on the only table that did not have a sign on saying closed at 2.30. We assumed all other tables were booked for a party. A staff member came over at 230 and took away our plates and told us we had till 2.45 due to a party…. luckily we were finished food but not drinks but we felt rushed so left and so did everyone else.

   The atmoshere and service was awful it felt like we were not supposed to be there and rushed.

   Dont get me wrong the food was soo good but the service was awful. Next time you have an event on maybe dont open for public or at least make that clear for customers..

   We were also charged £30 for what we had which was a rip off.

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