The Ivy Clifton Brasserie

1. We visited Ivy after a long time (we live in Bristol for over 7 years). We had a booking at 14:30 for the lunch Menu and we were 4 people.

   The food did taste nice and was fresh and warm when it was served. The disappointing part were the prices and menu structure. How can you charge £35.50 for a steak and not include the sauce or a small side? Same goes for the Chicken Milanese, it’s £19 and when we asked if it comes with a side the answer was “No, it comes with an egg”.

   Then you end up adding the sauce with your £36 steak and is £4 and some chips with your Chicken Milanese cost £6.75!

   The only dish that made sense for its price was the Zucchini @£6.50.

   Sadly, these prices aren’t that high because you get a 5 star service. We went to restaurants that cost 1/3 of this and the service was 10 times better. To summarise, we finished our meal and had our plates collected; after waiting for about 8-10 minutes, no one came to offer us dessert. We simply had to find a waiter and get the bill (even when we asked for the bill they didn’t even bother asking if we did want dessert and how the meal and our experience was). Considering the money you spent here, the service is disappointing and I would not recommend you visit.

2. Every now and then it’s nice to eat out somewhere a little more upmarket and the Ivy did not disappoint.
   The service was amazing from arrival to leaving and the wait times despite some large parties was minimal.
   The food was perfectly presented and cooked as requested and really was nice, best mash I’ve ever had!
   I would highly recommend this venue. The only negative and it’s no fault of the place but the lack of nearby parking. Aside from that, zero complaints.

3. Ivy Clifton Brasserie went above and beyond to make our visit truly special! From the moment we walked in, we were impressed by the restaurant’s elegant and fancy aesthetic, which created a warm and inviting atmosphere. The food was absolutely delicious—each dish was bursting with flavor, beautifully presented, and exceeded our expectations.
   A special shoutout to Daniella who was our server for the evening. She made sure we were comfortable throughout the meal, and her friendly professional demeanor truly stood out. Daniella’s attentiveness and dedication to providing exceptional service made our dining experience even more enjoyable.
   Thank you, Ivy Clifton Brasserie, for a wonderful evening. We’ll definitely be back, and we highly recommend this restaurant to anyone looking for a delightful dining experience with top-notch service. A 10 out of 10 experience!

4. Incredibly average. I must admit I didn’t expect a lot from a chain restaurant but the Ivy brand does have a hardcore following so I hoped that’d count for something.. turns out not. Our table wasn’t ready when we arrived so were asked to sit at the bar, fine if there were a seat, which there was not, so effectively us and other diners were kept in a holding pen awaiting actual human comfort such as a seat. Eventually we were sat to our table and the waitress couldn’t have provided less effort, we ordered water she filled it to the rim and dribbled it onto the table. The food, so basic, I had seabass for main with what could’ve actually been mash potato from a sachet, plus about 4 strands of samphire, it was not the quality you would expect from a higher end chain at all. The venue is nice, the decoration etc is lovely and the busy atmosphere was good so it did have that going for it. Overall an incredibly average experience and I wouldn’t come again.

5. This is a superb building, very clean everywhere really well staffed. The staff are a superb team that really put service first. The food was a mixture. We had a curry that was superb, and an Ivy Burger that was not great. The chips were crisp, evenly cooked and soft on the inside – superb. The burger was in a brioche bun and was far from pleasant. The top half was way overdone on the inside and the bottom half had no toasted colour and could not be cut easily with a knife. The salad and the meat burger were acceptable but not outstanding. A very poorly prepared burger to have the company name associated with it.

   The staff apologised but offered no recompense. One last question – why place a burger on a paper tissue on a plate?

   If this sounds like we would not go back, that is wrong. We will return but never have the Ivy Burger!

   The Ivy acknowledged the review and said they would address the issues. To help them it happened 16:45 on 2 July 2024

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