Tropical Smoothie Cafe
7303 Federal Blvd Unit #3, Westminster, CO 80030, United States
Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: Closed
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM
#Tropical #Smoothie #Cafe
I want my money back, the employee didn’t even try to make this . 10.8.24
EDIT. Whatever employees are working the morning of (11.14.24) at the Federal location in Westminster, give them a raise! They’ve been on it lately. My order is always ready when I walk in and the food is made well. They are the redeeming quality in a location that usually has bad service / management compared to other locations.
I’ve eaten lunch here the past three days while I’m in town working a construction job. This is one of my favorite places to eat back home but here its been rough. Two of of the three days they’ve messed up my order and have had sub par, unpleasant service. I don’t think many of your employees want to work there and they definitely come off as miserable. I have a cheese allergy and yesterday it ordered food and used my loyalty points getting an ALL American without cheese and with Jerk sauce. It had cheese on it and No jerk sauce. I couldn’t eat it. I would love my 600 loyalty points refunded if at all possible.
I don’t expect much out of any establishment in this plaza, but today was an especially terrible experience.
Genevieve took our order, and then proceeded to go out back to make a phone call. We waited for a while and I told my wife that she must have gotten locked out. – Sure enough, that’s exactly what happened, as she came in through the front door. without washing her hands, started to make our smoothies, sat the blenders on the counter and then went outside to make another phone call.
Meanwhile, another employee came in on an electric scooter, wheeled it into the kitchen area, and without washing his hands, started making orders that had been taken after ours. (He was also wearing a sock hat and hoody that was covered in covered in dog hair). The other guy working continually touched his lip ring with his hands and then didn’t wash hands before making others food.
Finally, the manager who was on lunch break, asked us if we still hadn’t gotten our order and proceeded to refund us. – At this point the lobby was full, and Genevieve was back to making our smoothies. – After waiting a while longer, we finally got the smoothies. But, we shouldn’t have even waited as they were poorly made and left to sit out on the counter for atleast 20 minutes.
Again, I don’t expect much from tropical smoothie. But this was just unacceptable. I will likely never come here again.
Love these smoothies! The wraps are good, too. Couple guys here when i came by today; I believe their names were Preston & Garrison. Made good casual conversation as they made our smoothies and were really positive! Keep doing good, guys.
Place has gone down hill. Orders not ready when there supposed to. Employees standing around talking. Ordered a peanut butter cup. Had no peanut butter in it. Got home did not get chips with my order. This is not the first time. Employees don’t seem to care. Would not visit federal store