Costa Coffee Drive Thru, Rownhams Westbound

1. A very good drive through,staff always happy and friendly,drinks always good and hot

2. Just stopped for a quick coffee. Whilst waiting at the counter for our coffee my husband pointed out to me a teacake that was in the cabinet next to the till. It was absolutely disgusting because it was covered in flies!!! We mentioned it to the girl serving and she said “I know we don’t serve that one it’s been there a long time” What!!! We only had coffee, would not eat there!!!

3. We stopped here for drinks to go on our way with the grandkids to the seaside. My grand daughter is gluten intolerant, when I asked if their hot chocolate was gluten free my request was handled brilliantly. The lady knew how to check and did so in a careful and unhurried way (despite a small queue building behind!) They made sure the drink was prepared in a freshly washed jug and served it separately. Exceptional service!!

   Brandon if you are reading this, thank you!

4. Leanne was excellent today amazing customer rapport. Very welcoming and efficient service. She went beyond the call of duty and was so helpful.

   Tasty drink and snack. Thank you!

5. It’s rare to see someone butcher a coffee quite so eloquently, first scalding the milk to something approximating the surface of the sun, next dumping it into a cup before also dumping the shots of coffee on top. Wasn’t even busy or a rush period. Wasn’t expecting much and was still disappointed.

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